Terms of Service

Overview

This website is operated by Thatch Sleep. Throughout the site, the terms "we", "us" and "our" refer to Thatch Sleep. By visiting our site or purchasing something from us, you agree to be bound by these terms of service.

Online store terms

By agreeing to these terms, you confirm that you are at least the age of majority in your place of residence. You may not use our products for any illegal or unauthorised purpose, nor violate any laws in your jurisdiction when using the service.

Products and pricing

We have made every effort to display our products accurately, but we cannot guarantee that your screen's display of any colour will be accurate.

Prices are subject to change without notice. We reserve the right to modify or discontinue any product, to limit quantities, and to refuse any order. If we change or cancel an order we will contact you using the email address given at the time of purchase.

Not medical advice

Our products are consumer comfort items. They are not medical devices, and nothing on this site is medical advice. If you have a persistent pain problem or an existing injury, speak to a qualified healthcare professional before changing how you sleep.

Accuracy of information

The material on this site is provided for general information only and should not be relied upon as the sole basis for making decisions. Occasionally there may be typographical errors, inaccuracies or omissions relating to product descriptions, pricing, promotions and availability. We reserve the right to correct these and to cancel orders placed on inaccurate information.

Returns and privacy

Returns are governed by our returns policy. Your personal information is governed by our privacy policy. Both form part of these terms.

Limitation of liability

To the extent permitted by law, we shall not be liable for any indirect, incidental or consequential damages arising from your use of the service or any products purchased through it. Nothing in these terms limits liability that cannot be limited under applicable law, including liability for death or personal injury caused by negligence.

Changes to these terms

You can review the most current version of these terms at any time on this page. We reserve the right to update them by posting changes to this website. Continued use of the site after changes are posted constitutes acceptance of them.

Contact

Questions about these terms can be sent through our contact page.